Updated Mar 24, 2023
For residents of the State of California, please click here to find out more about your rights under the California Consumer Privacy Act of 2018 (“CCPA”).
2. INFORMATION COLLECTED OR RECEIVED FROM YOU
When you use the Services, we may collect Personal Information and other information from you as further described below.
2.1 TrueRank Account Information
If you create a TrueRank user account, we will collect certain information that can be used to identify you, such as your name and email.
2.2 Information Collected by Cookies and Web Beacons
We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files that are stored on your hard drive or in device memory by a website. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity. We may also collect information using web beacons. Web beacons are electronic images that may be used in our Services or emails. We may use web beacons to deliver cookies, count visits, understand usage, and determine whether an email has been opened and acted upon.
2.3 Information Related to Use of the Services
Our servers automatically record certain data about how our users interact with our Services. This data may include information such as a user’s Internet Protocol (IP) address, browser type, operating system, the pages or features of our Services with which a user interacts, and other statistics. We use this data to improve our Services by tailoring them to our users’ preferences. We may use third party data collection tools such as Amplitude to provide us with analytics data regarding users’ interactions with our Services. You may opt-out of Amplitude’s automatic retention of data collected while using the Services by emailing [email protected].
2.4 Information Sent by Your Device
We collect certain information that your device sends when you use our Services.
2.5 Location Information
When you use our Website, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your device’s GPS coordinates or coarse location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your device’s browser or system settings.
3. HOW WE USE PERSONAL INFORMATION
Our primary goal in collecting Personal Information is to provide you a secure, efficient, and optimized experience while using our Services.
4. INFORMATION WE SHARE WITH THIRD PARTIES
Profile information, calculated metrics, and peer review data may be shared with other users and our customers. Additional use of information include:
4.1 Information Shared With Our Services Providers
We may engage third-party services providers to work with us to administer and provide the Services. These third-party services providers have access to your Personal Information and Financial Information only for the purpose of performing services on our behalf.
4.2 Aggregated and Non-Identifying Information Shared with Other Third Parties
We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes.
4.3 Information Disclosed in Connection with Company Transactions
Personal Information may be disclosed or transferred in connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.
4.4 Information Disclosed for Our Protection and the Protection of Others
We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
5. CALIFORNIA PRIVACY RIGHTS
Subject to certain limitations and exemptions, California residents may seek disclosures as to the categories or specific pieces of Personal Information TrueRank collects, processes, and stores about them, and may contact us regarding their rights to access and request deletion of their Personal Information. It’s important to note that the California Consumer Privacy Act (CCPA) does not apply to nonpublic personal information collected by financial institutions, including TrueRank, in connection with providing a financial product or service. Please refer to the CCPA Privacy Notice for further information.
6. YOUR CHOICES
We offer you choices regarding the collection, use and sharing of your Personal Information and we will respect the choices you make. Please note that if you decide not to provide us with the Personal Information that we request, you may not be able to access all of the features of the Services.
6.1 Communications and Opt-Out
Our main form of communication with you will be via email. We may periodically send you free newsletters, emails, and notifications that promote our Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (either through the Website or by following the unsubscribe instructions provided in the message). We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications. For example, verifying updates to your account information.
6.2 Modifying Your Information
You can access and modify the Personal Information associated with your TrueRank Account, including your name and profile through your profile settings in the Website.
7. THE SECURITY OF YOUR INFORMATION
We take reasonable administrative, physical, and electronic measures to protect the information that we collect from or about you (including your Personal Information) from unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies when we we transmit it over the internet. However, no method of transmitting information over the Internet or storing information is completely secure and, accordingly, we cannot guarantee the absolute security of any information.
Additionally, all data in our databases is encrypted at rest with AES-256, block-level storage encryption.
8. LINKS TO OTHER SITES
Additionally, we do not have access to any personal information you share with 3rd party services.
9. CONTACTING TRUERANK